Returned Goods

SALES CONDITIONS E QUALITY CONTROL SMI

17. Return of goods 

Any return of defective pieces must be authorized by

supplier in written or by telephone within 10 calendar days

from the date of claim, after grounds of claim have been

duly ascertained, if the supplier requires verification. Any

returns without Supplier’s prior authorisation shall not

entitle the garment maker to any credit note.

Returns for claims are forwarded at supplier’s charge.

All pieces, when returned, must be duly rolled open-width

on a cardboard tube, they must be properly wrapped, right

side inside. In case of pile fabrics, rolling must not be

done counter pile.

Pieces returned for defects detected during garment

makers’ inspections must show the conventional defect

seals (or other marks) described above.

Unless otherwise stipulated, pieces that can be reprocessed

must be re-delivered to garment makers as

soon as possible, unless agreed otherwise.